Hi All, here is what I have equipment wise and how everything is currently set up:
Movie Room: Playbar, sub, two play:3 (L,R side of room)
Living Room: two play:1 (L,R side of room)
All connected to a boost
The main problem I am having is while steaming through my current TV provider (Directv Now) the sound constantly cuts on on all play:1 speakers. The other components function perfect and it’s mainly the living room Sonos. Specifically the furthest one from the boost/movie room.
Example: watching National championship college football game and want sound throughout home on all speakers. I have them all grouped and playing, but they play:1s are cutting out.
Here is what I have done: confirmed that it’s not app specific, I’ve tested this on Netflix, Apple movies, music, and the play:1 cut out on all apps. However if I select just a specific play:1 the play one works perfectly. So it only seems like it happens when grouped together.
Also done the following: checked internet speeds (80-100 mbps) also tried switching boost to a different channel. I am stumpted and frustrated. Hope to have a solution before super bowl.
Here is a current diagnostic number as of now with all speakers on and play:1 Cutting out.
Any help is greatly appreciated!
Diagnostic number: 949343221