SONOS STAFF and community: This issue of music dropping and skipping when iPhones sleep has affected both my wife's and my iPhone/Sonos performance for a year or so on various phones and through multiple IOS and Sonos upgrades. I have searched for hours online and on this community and I see that this bug has existed for quite a long time without resolution. I've tried virtually everything that has been recommended and nothing resolves the issue. The only successful work-around is to set the auto-lock to 'never', which is a risky tactic if you don't remember to change it back.
Sonos Staff: Have you been able to recreate this? Can you confirm that this is a Sonos bug? If not, where can we go next. If so, what is being done and how can we help you resolve this quickly? If there is already a fix and I've missed it please post it all over the place so people can find it.
Community: What have you done to successfully resolve this? Are others still suffering from this issue?