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Sonos not playing entire song on iTunes


I am playing music from My Music (purchase iTunes music) on the iPhone and Sonos will not play the entire songs. It just skips to the next song...Any fix?
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Best answer by Jeff S 11 February 2019, 21:47

nacoleman wrote:

I am playing music from My Music (purchase iTunes music) on the iPhone and Sonos will not play the entire songs. It just skips to the next song...Any fix?



Hi nacoleman,

Welcome to the community. Do you hear audio skips when playing from all sources or just when playing from your iPhone's library? There's an issue right now that causes playback from the storage on iOS devices to stop and skip when there are non-Sonos AirPlay devices active on your network. You can try disabling AirPlay on those devices, or disabling your iOS device's auto lock feature to get the streaming working again. A better option is to move your music library from your iOS device to a computer or NAS drive, then to set up a music share. This will allow you to use any controller to have Sonos play your music library without having to disable AirPlay on non-Sonos devices or set your iOS device to never auto lock.

If you have audio skips from any other source, there's something else going on. This guide is a great place to start troubleshooting.

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nacoleman wrote:

I am playing music from My Music (purchase iTunes music) on the iPhone and Sonos will not play the entire songs. It just skips to the next song...Any fix?



Hi nacoleman,

Welcome to the community. Do you hear audio skips when playing from all sources or just when playing from your iPhone's library? There's an issue right now that causes playback from the storage on iOS devices to stop and skip when there are non-Sonos AirPlay devices active on your network. You can try disabling AirPlay on those devices, or disabling your iOS device's auto lock feature to get the streaming working again. A better option is to move your music library from your iOS device to a computer or NAS drive, then to set up a music share. This will allow you to use any controller to have Sonos play your music library without having to disable AirPlay on non-Sonos devices or set your iOS device to never auto lock.

If you have audio skips from any other source, there's something else going on. This guide is a great place to start troubleshooting.
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I am having the same problem. Have never had the problem until recently. I bought these speakers because they seamlessly would integrate with my mobile devices. Sonos, you won't like the answer if people have to choose between Apple TV Airplay and Sonos....

Hope you have a better solution!
I have the same issue, on top of this issue recently it will not get through 1 song, and it stops playing any music.
I'm not using airplay, and setting up a compute or NAS really defeats the requirement I had to play from my mobile, one of the reasons I bought a Sonos....

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