Question

Sonos not finding products on MAC but can control with all phones & tablets?

  • 29 December 2016
  • 1 reply
  • 124 views

I can operate Sonos from all tablets and phones in the house but when i try to load Sonos on the MAC it says it can't find products. I have been through the troubleshooting and it is connected to the WIFI and I have unplugged the router, Firewall has it as accepted ...not sure what else I can do?

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1 reply

Userlevel 5
Badge +10
Depending on the router... are you perhaps connecting on a 5Gh channel of the router with your Mac, while the Sonos devices, and perhaps your cell products, are on the 2.4Ghz? Not all routers pass the information across channels properly.... just one thought. ...