sonos not connecting help please

  • 11 May 2013
  • 1 reply

Userlevel 2
help please,i have been running two play 3 and a play 5 happily through a bridge wirelessly at home,yesterday changed to plus net fibre with a new Technicolor TG582n router now the controller on pc will only find the bridge which is wired into the router through an Ethernet cable but cant connect/find the speakers, im not the best with computers and bits so any help would be great

1 reply

Welcome to the forums.

After a router swap you must restart your entire network.

Power everything off -- including all phones, tablets, networked printers, etc -- and restart in order:

- router
- wired Sonos devices
- wireless Sonos devices
- everything else

Wait for each device to reboot fully before moving to the next.