Sonos no longer sees Mac hard drive for my music library after Big Sur upgrade.

  • 23 March 2021
  • 1 reply

After upgrading my Mac Pro to Big Sur my music library via iTunes won’t play. When I try to update music library the system tells me it can’t locate my hard drive (on which Sonos is installed!). I updated Sonos which didn’t fix it. Can’t add a new path as cannot connect to hard drive. A new path recently appeared showing my library but it has now disappeared again!

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1 reply

Badge +17

Hi @JoeDescartes, welcome to the community.


Are you getting a specific error message when attempting to add your music share to Sonos? It might be worth having a look through our article on Music Library Troubleshooting and following some of the guidance there. If none of that works for you, please get in touch with our customer care team who can take a closer look at your system and see what the root cause of the issue might be.