Good evening, I’ve had my Move for about 4 months now and usually have it sat on its base. However, whenever I take it off to use it elsewhere in the house, the battery dies really quickly?
For example, today I took it off the base (it hasn’t moved from there in a few days so should be fully charged) and into the room I work out in for about 45 minutes (of music play time). I then turned the music off and went about my evening before grabbing it 2 hours later to take back upstairs, by which point it was totally dead. This has happened on a few occasions and I’ve never actually attempted to have it running on battery for longer than that.
Surely this isn’t normal? Can I expect that sort of performance or is it likely my unit has a bad battery? Any help appreciated before I contact Sonos!