I have recently purchased the Sonos Move, and there is a problem with Alexa. When the speaker is paused or not plying any music, it hears the Alexa command just fine, but when music is playing, even very quietly, she doesn’t respond, no matter how loud I shout Alexa. Sometimes it does if I fully turn off the speaker and reboot it, but again after a few commands it will stop responding as soon as anything is playing on it. I have 3 Sonos ones that are all excellent at picking up my voice when they are playing music, so I know this is a Move issue. Also, please note that I realise that you can’t use Alexa in Bluetooth mode. This is purely on WiFi like the rest of my system. Any ideas?
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