Question

Sonos keeps dropping off.

  • 22 December 2016
  • 1 reply
  • 213 views

Userlevel 2
My Play3 and 5 drop off often when listening to my recorded CDs via iTunes. System is BT wifi standard broadband via a Sonos bridge hard wired to a BTHub3. Internet radio is generally fine but the recorded tunes rarely play more than 20 tracks before dropping off. Any ideas?

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1 reply

Userlevel 7
Badge +20
My Play3 and 5 drop off often when listening to my recorded CDs via iTunes. System is BT wifi standard broadband via a Sonos bridge hard wired to a BTHub3. Internet radio is generally fine but the recorded tunes rarely play more than 20 tracks before dropping off. Any ideas?

Hi Richard,

Please submit a diagnostic report from your system then reply with the number.