Sonos keeps cutting out while watching Netflix

Thanks I’ll try plugging more in to the router.

Diagnostic code 1527089695

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3 replies

Playbar and play ones intermittentely cut out while watching streaming TV
I've had the same issue. I've tried a Sonos Boost, upgraded my router, nothing worked. I have many neighbors with powerful Wifi who might be interfering. Anyhow, I was so frustrated that I ended up connecting two Sonos Connect and one Sonos speaker to the router via Ethernet cable. Now it works 95%
You may want to submit a system diagnostic within 10 minutes of experiencing this issue, and call in to Sonos to discuss it.