Sonos Is skipping with Spotify on wired network

  • 3 November 2017
  • 1 reply
  • 183 views

Hi There,

I have a Play 1 and an original Play 5

Both are wired to the network and we are getting constant dropouts when playing Spotify. We have checked internet speed, run ping tests on the network and everything is fine. This only started to occur in the last 6 months or so?

Diagnostic report: 8038757

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1 reply

Userlevel 7
Badge +19
Hi there, rubarksfield. Are you still having a problem with Spotify dropping out? If so, you may want to give our support technicians a call to have a look at this in real-time. Our contact information can be found here.