I have three Sonos devices - and all are connected to play the same music. This morning, my Play 5 and Sub don't play sound. However, my other Play 5 plays sound. All show that they're connected and playing sound. They're all connected together (it's a big room), too. Solid white lights on all. I tried disconnecting my Sub and adding it back; still no sound.
What's the deal?
Best answer by adamsmo10 August 2017, 17:14
Update: I ended up calling Support. They made a bunch of changes remotely (removing and re-adding devices, etc). Overall, very helpful and they resolved it.
Note: unplugging items or messing with my router was not part of the troubleshooting.
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