All of a sudden, my app on iPhone is crashing. I Hv sonos playbase with home theatre and Alexa connected.
Any thoughts / guidance on resolving this?
Best answer by Airgetlam10 March 2018, 16:51
Well, if you had the controller installed on another device, that would be where to submit the diagnostic from, but I’m afraid that if the app isn’t even starting on your iPhone X, there wouldn’t be any accessible data on the Sonos for them to see anything about why it is crashing in startup.
I think your best bet at this point would be to call in to Sonos and get one of their techs to walk through the issue with you.
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