I’ve had intermittent problems with connectivity, but much worse with Sonos HD. Each speaker keeps cutting in and out when I try to play it in the main room with 4xplay5 and 4xplay1 grouped together. Tried a wireless config using a Linksys mesh (VELOP) and also a Boost. Neither make a difference.
I love Sonos, but I think I’ve just got too many speakers and the whole system (even the app) has slowed right down.
Any help appreciated...
Best answer by Xander P
As you’ve got a fairly large system, including large groups of speakers, it may help to switch to a wired setup. Would it be possible to connect 2 or 3 speakers (that are not surrounds or a Sub) to the network via Ethernet cable?
That should help to reduce the load on any single player in the system. I’d also recommend trying to start groups from a wired speaker, as that will provide a more consistent connect for the group as a whole.
If you’re still having trouble with additional players wired to the network, it may be worth taking a look at our guide on Reducing Wireless Interference - especially handy when there are a lot of wireless devices on the network, and other wireless networks in the area.
if none of this helps though, feel free to get in touch with our Support Team via either phone call or live chat, and they’ll have tools available to perform some live troubleshooting with you :)