Sonos won’t talk to my pc-it says pc is not responding so now I have no music library to play
Best answer by Keith N27 March 2018, 00:10
Hi there, carolinejwatson. Thanks for the diagnostic report. In most cases where users describe problems accessing their music library, I recommend giving our support technicians a call to trouble shot in real time. They are able to set up a remote session and ensure the folder permissions and network is set for sharing. I've seen things like this happen after computer updates from time to time.
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