Sonos frequently "forgets" music library

  • 20 December 2016
  • 1 reply

My computer has 2 internal hard drives, (C: and D:) and my music is all on the second. I keep adding the music to the library and it will work for a while, but after a few days Sonos will forget the music and I'll have to add it again. This is getting very frustrating. Has anyone else had this problem and found a way to fix it?

For comparison sake, iTunes has not once had this problem in the 3+ years I've had my computer.

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1 reply

If you are running Windows 10 Sonos works best when used in compatibility mode. Before discovering this I frequently received messages saying that Sonos was unable to connect or browse for music. The solution can be found by running the Windows compatibility troubleshooter.