We have a sonos 1 and two sonos 5 currently. we have set them up EXACTLY as per the instructions. We have exceptionally high internet speed. We have connected our spotify.
Despite updating the sonos (about twice a week as the sonos tech nerds seem to screw it up every time).
It NEVER works. it will play for 3 or 4 minutes then immediately cut out. Or one of the speakers decides not to play. Or the phone or iPad being used as a controller tells us that the music is playing but it is not.
Sonos is proving to be one of the worst products purchased, its adverts suggest interruption free music, whereas in reality it cuts out constantly. Absolutely unacceptable.
Any help would be appreciated considering the ludicrous amounts charged.