sonos does not find apple music artists or albums (weve run into a problem, please try again.”

  • 26 June 2021
  • 1 reply

Sonos system is working and linked to my Apple Music account. When I search for My Music, Sonos can find my playlists and compilations, but it cannot find my artists or albums! 
I have reinstalled both apps several times and it’s made no difference. I can stream music, but I want to see the list of albums I’ve saved. Any tips please? Thank you!!

1 reply

Here is the diagnostic report reference: 682395509