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Sonos CR200 Controller not seeing my system


After restarting my Wi-Fi, my 2 Sonos controllers aren't working and don't seem to see the rest of the system (speakers).  Its all WiFi etc.  I've tried a factory restart on one but that hasn't worked.   Ive taken my Sonos Connect out of the system but that shouldn't matter?

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Best answer by ratty 7 June 2021, 13:42

Its all WiFi etc.  

If you mean the system’s in WiFi (“wireless”) mode there’s your problem. CR200 requires SonosNet.

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Don’t factory reset or update anything.

What else is in your system? Can you wire one or more players to the network?

Its all WiFi etc.  

If you mean the system’s in WiFi (“wireless”) mode there’s your problem. CR200 requires SonosNet.

Thanks for the comments.  I reconnected my Connect to the router and all good.   Shame the Bridge wouldn't work instead. 

The Bridge power supply could well have failed. They have a tendency to do so as they age. 

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