Sonos Controller is Not Responding

  • 15 October 2017
  • 1 reply
  • 202 views

I just recently got a Sonos player but I haven't yet been able to get the controller to run on my PC. I've tried uninstalling and checked virus and firewall settings and everything looks fine. Every time I open the program it says not responding.

I submitted a diagnostic from my iPad. Not sure if that will help. The confirmation number: 7956230

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1 reply

Userlevel 7
Badge +19
Hello again, drivethru80. Thanks for the diagnostic report. Are you still having troubles controlling Sonos from your PC? If so, you may find the best success by giving our technicians a call on the phone. They will be able to set up a remote session to see what you are seeing on the computer to help troubleshoot in real time. Our contact information can be found here.