I have a Sonos Connect connected with Ethernet cable to the main Orbi, and it feeds audio into an amplifier that powers non-Sonos speakers. The Ethernet runs from the 1st floor to the second floor, as our house came with an audio center that houses the amp which is connected to non-sonos speakers throughout the house. An Orbi satellite is also on the second floor.
Typically I stream audio from Spotify. This worked for the first month or so, but then the non-Sonos speakers started cracking and eventually the Sonos would not appear on the wi-fi network. If I bring the Sonos to the first floor and run Ethernet directly from the main Orbi to the Sonos, I can reestablish a connection, but once I move the Sonos back upstair to connect to the Amp, the wifi doesn't recognize the Sonos. This happens whether I add the Sonos to my main network or my guest network.
Please help me!!!