I have a Beam that is connected to a Sony Bravia X900H TV. It runs on Android & it has the latest update installed. I purchased both the TV and Sonos Beam a little over a year ago. Right out of the box I installed everything & connected the Beam to TV HDMI eARC input. Everything worked great and TV & Beam synced perfectly & sound was great! Then, slightly less than a year after purchase the Beam stopped providing TV sound. The Beam still works & provide perfect sound as part of my Sonos multi-room wifi audio system. So I now the speaker is working. It just does not work with my TV anymore. I’ve tied everything. I unplugged both Beam & TV for 30 sec, disconnected all HDMI cables & reconnected everything. Does not work. I tried playing around w/various settings. Nothing. I bought a new HMDI cable, nothing. I bought an optical audio adapter & connected the Sonos to the TV optical audio input, nothing. At this point I am at a loss. I guess the only thing I have not done is reset both TV & Beam to factory settings. I’m reluctant to go there until I’ve exhausted everything else. I am at a total loss & very disappointed that I go less than a year & now I no longer have Sonos quality audio on my TV. I stuck with my TV speakers. Had I known it would be like this, would not have bought the Beam and instead the Sony TV audio system. PLEASE HELP me resolve so I can bring back the incredible Sonos sound to my TV. Thanks!
Best answer by GuitarSuperstarView original