All of sudden the Sonos Beam keeps disappearing from the Sonos 2 app. If I unplug the Beam it will show up again but eventually it disappears again. Tonight for example I was able to start playing music but later when we wanted to change music the room and speaker didn't show. Had to turn on my TV to stop the music from playing. I have 2 play 1 speakers in my house that are fine, no issues.
Tried the "find missing products" but it never finds the Beam. I've tried factory reset before and don't like that option. Was a pain getting things set up again.
I've had the Beam for 3 years and ever since Sonos 2 arrived I've had this issue arise multiple times. Any suggestions on what is going on and to resolve this nagging and annoying problem
Best answer by Corry P
Welcome to the Sonos Community!
I wrote such a comprehensive reply to you all here that it ended up being an article. You can find it here: