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sonos beam keeps cutting out with ethernet

  • 18 January 2020
  • 2 replies
  • 34 views

Hi my Sonos beam keeps cutting out when watching tv so all my apps keep stopping or timing out. 
 

here is the diagnostic number

 

1727423008

 

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Best answer by Stanley_4 18 January 2020, 23:17

Support can be thin on the forum over weekends, see the contact page for 24x7 support. We users can’t see the diagnostic data, only Sonos staff.

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Support can be thin on the forum over weekends, see the contact page for 24x7 support. We users can’t see the diagnostic data, only Sonos staff.

Thanks I will try that out

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