I recently purchased a Sonos beam and I’m not receiving any audio from my tv. I’ve made sure it was on the correct HDMI output and even tried the optical output and still no sound. I have also tried different HDMI cords to see if that was the case. We then tried testing other TVs, we tested it on a 55UH6150 LG and a ROKU tv TCL and still the same out come. I contacted SONOS help through the phone and after running diagnostic test they said everything was cleared with the product and could be possible damaged HDMI port but we tried my roommates sound bar and the port works just fine. Any help would be greatly appreciated.