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Sonos Beam and Netgear Orbi

  • 25 August 2021
  • 3 replies
  • 77 views
R

Used to work perfectly but has suddenly stopped, no sound coming from TV through Beam

Connected to ARC out of TV

New Samsung TV (Q70 series). Doesn’t give the option to select “Receiver”

TV is displaying the Sonos screen saver 

All firmware and software updated

Tried multiple HDMI cables

Tried to hard wire beam and through WiFi

Beam is on app and can play music from app through it

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Best answer by 106rallye 25 August 2021, 10:19

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3 replies

106rallye
Userlevel 7
Badge +17

Only the TV sound is missing? You still get sound from Sonos sources? Then it's not the wifi/cable connection.

Have you tried toggling the Anynet+ setting (off/on) on your TV? Rebooted the TV and the Beam?

R

Thanks :)

Yes only the TV sound is missing. The other s

Have reset the Beam (many times), and rebooted both. 

I have also disabled Anynet and re-enabled

106rallye
Userlevel 7
Badge +17

I think it's time to contact Sonos then. 

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