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sonos arc keeps dropping from tv

  • 15 June 2021
  • 1 reply
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I have a Sonos arc connected to my tv which keeps dropping out. Sometimes it’s multiple times in 1 hour other times it will not do it all day. It is connected via HDMI and the Sonos is connected to the network via Ethernet.

I have performed a diagnostic 1751834415

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Best answer by GuitarSuperstar 15 June 2021, 14:57

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1 reply

Userlevel 7

Do you have any other devices connected to the TV? Have you tried unplugging the TV and Arc from power for about a minute and rebooting your router? Is CEC enabled on your TV?