sonos app lost two speakees

  • 4 May 2021
  • 1 reply
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Yesterday I installed my new Sonos arc.  As soon as it was installed my move and one SL disappeared from the app.   The strange thing is that I can still play music on both directly from Spotify.  This makes me think it is a Sonos app issue and not a network issue.  Please advise. 


1 reply

Userlevel 7

Try resetting the app under App Preferences and reboot your phone. If that doesn’t work, reboot your router and unplug the One SL from power for about a minute. Reboot your Move by following these steps: https://support.sonos.com/s/article/3636?language=en_US

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