Sonos App Crashing

  • 20 January 2018
  • 1 reply
  • 783 views

Hi guys. I'm having a weird problem with my Sonos App on all Apple devices. App keeps crashing whenever Apple Music is linked as a service. Tried different devices (iPhone X, 6, 6s) and different iOS but same issue. Rebooted network, reconfigured router (actually got a new router), different wireless channel, updated all iOS, etc. - still same problem!!

It's fine when there is only TuneIn as a service.

Any ideas?

Diagnostic report 8381760.

Thanks!

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1 reply

I’ve had the same problem, but just on one device. Someone suggested a hard reboot of the device itself, which worked immediately. Not sure if you tried this already?