Dear Sonos Community,
I’ve read several topics but I’ve not yet found solution for my issue hence I open a new thread.
I own since quiete some time a Play:1 in my kitchen and it has been working properly for months with my Spotify Premium account until few weeks ago. Then, started to become problematic to play music through Spotify due to several disconnections and inability to reconnect unless using Sonos controller to play Spotify music (workaround).
Few days ago, I added a Play:5 in my livingroom (amazing!!) but the issue is even worse. Now, in the Spotify app I do see the Sonos speakers but when I want to play music with them, the app is trying to connect but did not succeeded.
Just to summarise the setup:
2x iPhone (me and my wife)
Speakers are wired (Ethernet) and Wi-Fi is disabled by purpose (want to reduce the electromagnetic field in my home).
I’ve also sent diagnostics to Sonos (reference number is 22596312).
Appreciate your comments so to resolve this issue that is becoming annoying considering that another play:5 is on the way to arrive and I’m paying Premium few to Spotify to use it with my Sonos system.
Thanks in advance.