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sonos:amp line in stopped working

  • 19 September 2021
  • 2 replies
  • 449 views
C

Hi,

we have a turntable line into our amp. We don’t listen to music that often. 
as usual, before we can listen to music we have to update the software but now we’ve done that the turntable sound is not coming out the system. 
did I miss something in the last update?!? Are we slowly obseleting my amp now?

thanks. 

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Best answer by Ken_Griffiths 19 September 2021, 13:16

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2 replies

Ken_Griffiths

Have you tried any troubleshooting yourself, so far? Such as a reboot of the device, or maybe trying a different cable?

Also, perhaps try a mobile device as your line-in source, just to see if that works and helps you to narrow down where the problem lies?

106rallye
Userlevel 7
Badge +17

It does seem strange you have to update every time you want to use the system. This is not usual behaviour if you follow Sonso advise to never take the Connect:amp off grid.

Sonos has been very careful (after the uprising about the S1/S2 split) not to obsolete anything. I do not understand your reference to obsoleting…….

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