I have purchased a Sonos AMP and a Sonos One last year. I have the Sonos One in one room connected to the internet and the Sonos AMP in another room connected to a pair of Bowers&Wilkings speakers and a turntable and also connected to a Sony Bravia.
I use the Sonos App to control both Sonos devices and use Spotify through the Sonos App to play music through the Sonos One, the speakers or both at the same time making use of the group option.
My problem happens in different ways but it always involved an increase of the volume to its maximum. It has happened in the following situations:
- I have the music in both AMP+speakers and sonos one, stop it in the speakers and leave it only in the Sonos One and suddenly a beeping that increases in volume fast starts from the AMP+Speakers in the other room. For me it sounds like the beeping that the Sonos one does at the beginning when you are setting it up, but the AMP shouldn’t do that right?
- Another time is listening to the music on Spotify through the Sonos App only through the AMP+Speakers and suddenly the volume starts increasing to the maximum.
- Then, another i had the youtube app open in the tv and the music was playing through the AMP+speakers and then it started increasing in volume again.
- Other time, even worse, the beeping sound started from the AMP+Speakers suddenly when everything was off.
Every time we have to unplugged the system to stop it.
I have been through the forum and saw several topics about it, some even two years ago, and it seems it still happening, which is something that I can’t understand since it’s a problem that can have very serious consequences. I have had already complains from my neighbours about it which I completely understand.
I hope someone can give me a solution about it other than limiting the maximum volume on the AMP which I already have done. And I understand the need from Sonos to get these diagnostics but you must understand that I can’t be waiting for the app to run a diagnostics when the volume is so high.
Thanks in advance