Answered

Sonos Amp Constantly Reboots - diag# 757351388

  • 28 March 2021
  • 1 reply
  • 22 views

My Sonos Amp is constantly rebooting.  It never did this before and nothing has changed in years.  Same network, same configuration.  I can hear it clicking, then a slow flashing white light, then a solid white light for a short period.  Then it turns off (click) and repeats.  Never stops.  

It is not hot whatsoever.  

I performed a factory reset and the behavior is stillthe same.

Diagnostic number 757351388 generated quickly after a reboot and solid white.

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Best answer by Xander P 29 March 2021, 10:13

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1 reply

Userlevel 6
Badge +15

Hi @ccowherd, thanks for raising this with the Sonos Community!

I’d recommend that you reach out to our Support Team via either live chat or phone, and they’ll be able to investigate this further, and look in to replacement options if necessary :)