Sonos, Alexa and Harmony help needed

  • 11 October 2017
  • 1 reply

I have a Sonos 1, Alexa and Harmony remote....I was previously able to use sonos and Alexa via my harmony remote. How do I keep Alexa voice commands via harmony and directly through sonos distinct? When I asked Alex to turn off my sonos it's also turning off my tv.

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1 reply

You may need to remove the connection in the Alexa app for the harmony (and maybe Sonos, too), and then set them up again.

I happen to use Alexa to control my TV occasionally, as well as my Sonos speakers, but I haven't run in to this situation. It sounds like there's some confusion in the Alexa app as to what belongs to what. It might be worth checking in the Alexa app for device groupings, too.