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Sonos 1 making crackling noises


My S1 is making crackling noises and is sounding awful. Any recommendations on how to rectify this?

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Best answer by Corry P 18 May 2021, 10:18

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2 replies

Diagnostic number is 1485105795

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Hi @laelnino 

Welcome to the Sonos Community!

Apologies for the delay in replying - as you had replied to yourself, your topic wasn’t flagged as “needing a reply”.

As with all audio quality issues, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.