Songs cutting off before end

  • 27 March 2021
  • 2 replies
  • 235 views

Dear all

Since all messages on the topic I found were closed for further comments, I’m opening a new message.

 

I’m using both Deezer and Qobuz and while streaming, lots of songs (not all) are cuts at the end.

Looks like the system is pre-uploading the next song but then… cut current one… not so nice.

I bought Sonos for the super practical side and sound quality and I bought a Qobuz subscription to enjoy high res sound.

 

I sent a diagnostic: 1474760468

 

Thanks for your help.

 

Regards

 

C.


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2 replies

Userlevel 7

Try rebooting your router or connecting one of your Sonos speakers directly to the router with an ethernet cable.

Hi

Thanks for this feedback.

I already tried several times the rebooting / disconnecting all my stuffs / reconnecting but it didn’t help.

 

When you propose to connect the speakers to the router, when do I have to unconnect the speakers from the routers please - how will this help ?

I have my router on one part of the room and the playbase / One SL in other part… the idea is not to live with cables around.

Thanks

Regards