Hi all,
In my office I have four speakers (Sonos One) and a Sonos Play 5 device.
I've been trying to play music all day, which works for 5 or so minutes - then I am told 'The song is not encoded properly'.
I have tried Spotify and Sonos Radio, both show the same error message.
Can someone help me understand the problem here? I have submitted a diagnostic report, 1496181506.
Thank you!