If overheating it is not due to conditions and it has never overheated before. Sits on an open table temp controlled room.
Best answer by Edward R
Try wiring it into your router via Ethernet. Does that then work? Check for updates and run them if necessary. Update or no update, then try unplugging the Ethernet cable (without unplugging the speaker from power).
Does it drop off the system again after you do this, or does it not connect at all via cable? At this stage it would be wise to contact our care agents via telephone.