Hi.
I have some slight audio dropouts in my Sonos One SLs that i use as rears in a Setup of Arc+Sub+LS+RS.
As my main listening position is usually close to the RS rear, this is obv. somewhat annoying when watching movies.
My diagnostic number: 121101499
Setup: Arc is wired into a FRITZ!Box 7590 (latest firmware). Rest is on SonosNet.
I checked with the FRITZBox which channel has the least amount of devices and the strongest other accesspoints seem to be on channels 6 and 11.
In the app, i set SonosNet to Channel 1 and my router to Channel 11.
However, no matter what SonosNet channel i pick, i still have a lot of dropped packets in the /support/review site.
I’m left with two ideas:
- don’t use SonosNet
- hardwire the rears
Both of which i would rather no do if the problem can be solved by a different way.
What’s the suggested approach to fix this? Could this also be a hardware defect by the Arc or something?
Is there any way to find more information about why a lot of packets get dropped?
Thanks
Best answer by Corry P
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