Answered

setting up ZonePlayer S5 on existing system

  • 12 September 2019
  • 3 replies
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I am trying to add my Play 5 gen 1 (ZonePlayer S5) from a different system to my current (in home) system. I believe that I have rebooted / reset the speaker correctly in that it is flashing green but the app cannot find the speaker when I try to add it. Can you help me to add this speaker to my existing wifi system.
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Best answer by Stanley_4 13 September 2019, 08:07

Try wiring it to Ethernet and see if that helps. if not:

https://support.sonos.com/s/article/1006?language=en_US
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Try wiring it to Ethernet and see if that helps. if not:

https://support.sonos.com/s/article/1006?language=en_US
Stanley is correct. It may have not been in use lately, so the firmware may not be able to connect via WiFi. Wiring to Ethernet will allow it to update, then you can deploy it wirelessly.
Thank you
I had to leave it plugged in to my router overnight, but the next morning it easily found the speaker

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