Search Disabled completely in macOS App 8.5[.1]

  • 15 April 2018
  • 8 replies

Badge +1
Hi all,

Just upgraded the controller app on macOS and Search in the App is now disabled.
The input field and search buttons is 'disabled', no matter where in the App I navigate (Library, Apple Music, Soundcloud, TuneIn..):

Anyone else?

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8 replies

Check for software updates. Your players may not be at the correct firmware version.
Badge +1
Player versions:
macOS: 8.5.1 (not working)
iOS: 8.5.1 (works!)

Zone firmwares: 8.5

No betaversion available.
Hmm. It should work. What version of macOS?
Userlevel 7
Badge +22
Strange - I checked my Windows desktop no issue.

I would delete the program and re-install.
Userlevel 7
Badge +21
My wife's Mac did this yesterday. The Sonos app said Updates Required, and once she did that, Search came back.
Badge +1
Hmm. It should work. What version of macOS?
macOS: 10.13.5 Beta
Badge +1
Hmm, de-installed the App, downloaded a new and now it works..

First time in, what, 10 years? that's been necessary.. 😞
Very occasionally the over-the-top install doesn't quite go right.