Hi all
i have seen a lot of posts here and on Samsung forum about the eArc issue but no mention of my specific issue.
Everything set up easily and sounds excellent, however, randomly the sound will completely cut out. Seems to happen after unpausing a show or some times after a fast forward or changing channels Turning the tv off and back on solves it. I am connected earc out of the tv.
I got the Arc a couple of weeks prior to getting the Q60T and the Arc works perfectly. I had the Arc connected to my 2006 Pioneer plasma tv via the optical out on my cable box. Not 1 issue at all.
Seems some finger pointing between Samsung and Sonos going on at source of issues? Could it be some growing pains of new technology? I feel pretty confident it’s an eArc issue with the TV and not the Sonos Arc.
My set up is as simple as it gets. Cable box is the only input device to tv out to Sonos Arc.
Been using SonoS products for years so more loyal to SonoS than any tv brand.
Thank you all!!