Answered

Room missing after update


After a recent update my Play 1 in the master bedroom is missing from the app and cannot be played. I have tried unplugging and even adding the device multiple times. Ran diagnostics and hoping someone can please help me with this. Thank you!
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Best answer by Airgetlam 13 January 2019, 02:52

First, try rebooting your router. Second, if you submitted a diagnostic, you need to either post the number here, or contact Sonos' 24/7 support on Twitter or Facebook with that number.

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First, try rebooting your router. Second, if you submitted a diagnostic, you need to either post the number here, or contact Sonos' 24/7 support on Twitter or Facebook with that number.

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