Question

Room Dropping

  • 8 November 2019
  • 1 reply
  • 79 views

I recently set up a new Sonos systems throughout my house.  Everything was working great.  Now, one of my rooms has dropped.  In settings, it still shows up as a room, however it does not show up under “Rooms” on the app.  When i play music directly from itunes, i see the room and can select it but now sound is played.  I’m very new to the Sonos community and any help would be greatly appreciated.


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1 reply

Userlevel 7
Badge +20

Have you followed the steps in this article?  https://support.sonos.com/s/article/3406?language=en_US