My roam plays for 30-60 seconds then goes silent. It shows in the app as playing and the rest of the group continues to work fine.
It happens on Bluetooth and wifi and comes back to life again after a reboot (15 second press of the back button) but then goes silent again.
I have spent two hours over two evenings with the online support who insisted it was a wifi issue and said they couldn’t help as I didnt have an Ethernet cable long enough to plug my router into the playbar 🤦🏻♂️ They have fobbed me off and said I need to call the helpline. They dismissed that it was a speaker fault even though the roam has the fault on Bluetooth and wifi and the rest of the system works fine.
Has anyone else had the same??
Best answer by Corry P
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