Roam and Roaming between access points on Eero mesh

  • 19 April 2022
  • 7 replies
  • 145 views

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Come on Sonos, get the moving between access points fixed on the Roam.  I dont think 11 months counts as a priority!

 


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7 replies

Userlevel 6
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@wkeith i have two

Userlevel 7
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Hi @User877731 

Unfortunately, I have no further information to share at this time.

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Any updates on this? @Corry P 

 

So extremely disappointing that a long standing streaming audio brand cannot fix this.

 

Happily using a multi device S1 installation .This was my first experience with S2 only devices, I am not tempted to continue replacing older kit.

 

  

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Using eero pro 6 myself never had any issues myself 

how many eeros do you have?

Userlevel 6
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Using eero pro 6 myself never had any issues myself 

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Well Sonos support advised (case number 03861529) it is an known issue and advised me to reboot my roam if i go from front garden to back garden. and that a fix was coming. I then looked on forums and found it had been “coming” for 11 months.  Offered to do beta test if required!

Eero being a mesh network, shouldn’t be a problem though.  It’s all the same subnet.  Never had any issues with an orbi mesh network.