Question

RMA email

  • 23 May 2017
  • 2 replies
  • 470 views

I have just received an RMA email for my connect amp however I can only edit my address and then nothing happens I can't confirm to move onto the next step can anyone help?

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2 replies

Probably best to call in and talk to someone. Phone numbers and hours are available at www.sonos.com/contact
Hi dumphie. thanks for reaching out and welcome.

There's some sort of discrepancy going on between your geographical location and the records that Sonos has for the registration.

Airgetlam is right; it's going to take a quick phone call to sort everything out. Phone us during the hours listed in the link and we'll be able to continue on.