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Repeating music and ads



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The same thing with my new 2nd gen sonos 1 speakers. Installed them 2 weeks ago with amp. On fios 1gb internet. Songs will repeat from Amazon and Pandora. I don't understand how these speakers are 200 each but an echo which is 99 doesn't have this issueI spoke with customer care twice and they stated it is an issue with the built in alexa. They are supposedly going to move it up to amazon to fix. They told me "don't expect a phone call back only if we need more information. No time frame of when this issue will be fixed".

I’m glad I only bought one speaker. I won’t be buying anymore Sonos until this is fixed for sure. We’ll probably stop using the one we have until then. Too bad, I was looking forward to putting these throughout my whole house.