Remote not responding
I have just set up my play bar and the cable remote is not syncing. There is sound but the volume control is not responding at all. Can I sync from the beginning again?
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Userlevel 6
+3
Hi pjacson1968
Welcome to the Sonos community,
Yes, you can sync the remote again.
Have a look at
https://sonos.custhelp.com/app/answers/detail/a_id/4055/kw/plybar%20remote
Also make sure your remote is IR and not RF. PlayBar only works on IR
Welcome to the Sonos community,
Yes, you can sync the remote again.
Have a look at
https://sonos.custhelp.com/app/answers/detail/a_id/4055/kw/plybar%20remote
Also make sure your remote is IR and not RF. PlayBar only works on IR
How do I know if it's IR?
Looks like I will need to consult Sonos. I tried a few things to no avail. Thank you for your help!
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