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Remote control audio

  • 3 March 2018
  • 1 reply
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Remote not controlling audio
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Best answer by Miles P 7 March 2018, 15:06

Hello ctank, welcome to the community. We can certainly get to the bottom of this for you, but first we need a few more details. Can you describe the issue you're having in more detail? Is it perhaps that your TV remote is not changing the volume for you with a PLAYBAR or PLAYBASE?

Please submit a diagnostic and respond with the confirmation number. Once you've done that we can take a look at your system and give you an idea of what to do from there.
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Hello ctank, welcome to the community. We can certainly get to the bottom of this for you, but first we need a few more details. Can you describe the issue you're having in more detail? Is it perhaps that your TV remote is not changing the volume for you with a PLAYBAR or PLAYBASE?

Please submit a diagnostic and respond with the confirmation number. Once you've done that we can take a look at your system and give you an idea of what to do from there.